
In order to open an account to use the Maple Platform (“ M-Account“), you must:

Maple may make additional optional services available to Users from time to time. Those services include Maple securely faxing a summary of the User’s consultations with Authorized Providers to a healthcare provider of the User’s choice, securely faxing prescriptions to the User’s pharmacy of choice, providing notice when the User’s prescription is ready for pick-up, opening an account for Users with a prescription delivery service, and where available, securely transmitting User information to a prescription delivery service. In addition, Maple provides optional services at a User’s direction. The Maple Platform also enables Users to store certain personal and personal health information (collectively “ PHI“), share their PHI with Authorized Providers, electronically receive and store prescriptions, sick notes and other documents. Telehealth is healthcare delivered through interactive text, audio and/or video technology, where the patient and the healthcare provider are not in the same physical location (telehealth services provided through the Maple Platform are referred to in these Terms collectively as “ Healthcare Services“). The Maple Platform enables registered users (“ Users“, “ you“, “ your“) to access telehealth services provided by healthcare providers registered to practice in a province or territory of Canada (collectively, “ Authorized Providers“) and certain other health-related services. Maple Corporation (“ Maple“, “ we“, “ us“) owns and operates an information technology platform consisting of applications, websites, content, products and services (collectively referred to as the “ Maple Platform“). By using the Maple Platform or participating in any Maple Programs after the amendment of these Terms, you are agreeing to comply with and be bound by the amended Terms. We may but are not obligated to post notice of amendments. Please check to see if we have amended these Terms since you last used the Maple Platform. We post the current version of the Terms at We reserve the right to amend the Terms at any time to account for changes in applicable law and regulations, our services, our practices, and/or the Maple Platform. Maple last updated the Terms of Use (User Agreement) (“ Terms“) on July 5, 2022.

Maple Platform Terms of Use (User Agreement)
